Subscription Policy

Special Purchase Options Policy

Some items in our store may be offered to you as a subscription, which is a pre-order for a fixed number of intervals. This policy lays out how you can change, manage and cancel these kinds of purchases.

Subscriptions

• When you purchase a subscription you'll receive repeat deliveries. These are based on the subscription duration and frequency that you select.
• Your payment details will be stored securely and you'll be charged for each of these deliveries, unless you choose to pay in advance.
• You can avail 35% off on your first subscription order and 5% off on the following repeat deliveries.
• Some subscriptions may auto-renew at the end of their duration. If you don't want to renew a subscription you can cancel it. However, you can only cancel the subscription after 4 successful repeat deliveries. 
• If you want to cancel or change your subscription, you can do it at any time after 4 successful repeat deliveries.
• Your order confirmation emails have links to your order. You can manage your subscription from there.
• See our returns policy for more details on returns and refunds.
• Please feel free to reach out for any additional information on support@kwikpets.com.